Account Deletion

How to delete an account

Signed-in users can delete their account directly in the TodayCrew mobile app. Open More → Security settings → Delete account, enter the current password, type DELETE, and confirm. The sign-in account and personal profile are removed immediately and all active sessions are revoked.

Company admins may also request deletion of a company workspace and associated staff accounts through the public support page at /legal/support.html.

What will be deleted

The authentication account, sessions, profile contact details, avatar, verification records, password-reset records, and personal notifications are deleted. The linked staff profile is deactivated and anonymised.

What may be retained

Historical roster, attendance, payroll, billing, and audit records may retain a pseudonymous staff reference where required for employment law, tax, fraud prevention, dispute resolution, or backup recovery. They no longer contain the deleted user's contact details or active sign-in access.

Processing time

In-app account deletion is immediate. Requests to delete an entire company workspace are reviewed through support and are normally processed within 30 days, subject to legal retention obligations.