Support

Public support page for TodayCrew customers and app review.

Contact TodayCrew

Email: Refreshland2020@gmail.com

We will provide an initial response to support requests and content reports within two calendar days. This is a first-response commitment, not a guarantee that every issue will be resolved within that time. Include your company name and a short description of the issue, but do not send passwords or verification codes.

Report content or abusive behaviour

In the mobile app, open Information, select the notification, and choose Report content. You can check your report in More → Content safety. For a concern involving your workspace administrator, an inaccessible report, or another safety issue, email the address above with the report ID if available and a brief description. Avoid including unrelated employee information.

This support channel is not an emergency service. If someone is in immediate danger, contact your local emergency services.

General product support

Managers should use the admin web app for roster, kiosk, staff, payroll, and request issues. Employees should use the TodayCrew mobile app for schedule, clock, and request issues.

Account help

If you cannot sign in, first use the in-app password reset flow. If your company uses kiosk-only attendance, use the store kiosk device and your kiosk code to clock in and out.

For account access or deletion assistance, contact us using the email address above.

Privacy and legal

For privacy, terms, and deletion guidance, use the linked pages below.